Kick News Blog
Posts tagged "downtime"

More downtime and performance issues

We’d like to start by apologising for the downtime we’ve had over the last few days. We’ve been working really hard to sort the issues out and track down the causes. We’ve made about 15 changes to our setup, including adding a new server to our front end application servers (we use HAProxy as a load balancer), a lot of further database optimisations and we’ve now moved almost everything into Redis. Our traffic is about 80% higher than during the same period last month and that’s just on the website. The traffic increase from our mobile apps is even higher, so this has caused a lot of extra load. We really couldn’t be happier that the traffic is coming and it’s presented some interesting challenges. We’re just really sorry that it’s meant the downtime on some of the most interesting days of the transfer season so far this year. We’re going to do everything we can to keep on top of the performance to make sure this doesn’t happen again, as our traffic keeps increasing towards the end of the transfer window. Thanks to everyone for your support and patience. 

Kick News went down…

Just wanted to say sorry for the site and apps going down a couple of times in the last few weeks. The past month we’ve had record traffic every few days, but truth be told we weren’t quite ready for it. We’ve been running for a number of years now, but things are really starting to go crazy this transfer window and that brings with it some very lovely problems. 

We’ve been optimising our code a lot and the upshot is, we’re just about to publish a new build of the site that shouldn’t have the problems that have taken us down this month. We reckon we can get at least twice as many of our fellow footy fanatic fans on our site and not have any problems, so please feel free to refresh away.

We also want to ask you to point out any news sources that annoy you with overly sensational headlines. We check the site a *lot*, but we can’t read every post and we’re happy to pull blogs that are blatantly just out to get your clicks with nothing to backup their stories. We don’t carry a couple of big football news sites on our network for that exact reason. You can also block news sources you don’t like from your feed via the My Account page (this will be available in the apps soon as well).

Lastly, we have another new build of our mobile apps coming soon, which will be updated across all versions and has some great new features. Enjoy… :)

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